TRVLD Packages Terms & Conditions

TRVLD – Traveler Agreement, Liability Waiver & Cancellation Policy

Thank you for choosing TRVLD. We’re excited to help you experience an unforgettable adventure. This agreement keeps everything clear, simple, and transparent so you know exactly what to expect before we finalize your trip.


1. What TRVLD Does

TRVLD plans and coordinates your travel experience. We design your itinerary, communicate with trusted local partners, and organize lodging, activities, and transportation based on your preferences.
We do not operate flights, tours, lodging, vehicles, or activities directly—those are provided by independent third-party companies.


2. Assumption of Risk

Many TRVLD experiences include outdoor or adventure activities such as dog sledding, snowmobiling, hot springs, wildlife encounters, hiking, hot-air ballooning, or ocean-based excursions.
By signing this form, you understand and accept that all travel and outdoor activities carry natural risks and unpredictable conditions, including weather, wildlife behavior, and terrain.

You agree to follow all safety instructions provided by local operators.


3. Release of Liability

You agree that TRVLD is not responsible for:

  • Injuries or medical issues
  • Weather-related delays or canceled activities
  • Flight delays, missed connections, or airline issues
  • Actions or errors of third-party providers
  • Lost, stolen, or damaged personal belongings

TRVLD acts as your planning and coordination service only.


4. Travel Insurance

We strongly recommend you purchase third-party travel insurance that covers:

  • Trip cancellations or interruptions
  • Medical emergencies
  • Lost or delayed bags
  • Weather disruptions

If you choose not to purchase insurance, you accept full responsibility for any losses.


5. Deposits & Payments

Your planning deposit is non-refundable and covers itinerary design, time spent, and administrative work.
Final payment must be completed before TRVLD secures your bookings with partners.


6. Cancellations & Refunds

Because your trip involves independent third-party providers (lodges, guides, activity operators), all refund decisions follow their policies, not TRVLD’s.

If you cancel before anything has been booked, TRVLD will refund any unused funds minus the non-refundable planning deposit.

If you cancel after bookings are made:

  • Refunds are only issued if the provider allows it
  • TRVLD will request refunds on your behalf
  • Any money refunded by providers will be passed to you
  • TRVLD cannot refund amounts that providers do not refund

Weather, flight issues, or missed activity times are not refundable by TRVLD.


7. Changes to Your Trip

You may request changes to dates, lodging, or activities.
Changes will be made when availability allows, and any difference in provider fees or rates will be your responsibility.

If a provider becomes unavailable, TRVLD will offer an equal or better alternative when possible.


8. Traveler Responsibilities

You agree to:

  • Provide accurate traveler information
  • Arrive on time for scheduled activities
  • Follow all safety instructions
  • Review your itinerary carefully before approving it
  • Disclose any medical or mobility concerns that may affect your trip

9. Agreement

By paying the deposit, you confirm that you understand and accept:

  • TRVLD is a coordination/planning service, not the operator
  • All activities involve natural risks
  • Refunds depend on provider policies
  • The planning deposit is non-refundable
  • Travel insurance is strongly recommended
  • You release TRVLD from liability for events outside our control

We’re here to make your trip incredible, safe, and stress-free.